As a small business owner, you know that providing excellent customer service is the key to success. However, it’s often difficult to keep up with calls and other client inquiries when juggling a full workload. Luckily, answering service for small business is a great way to ensure that your clients always have someone to talk with when they call.
Whether your business is open during normal office hours or after-hours, a live phone answering service can help ensure that your clients’ questions are always addressed with care and attention. This can be especially helpful when your office is closed for the night, weekend, or holidays and you’re unable to answer the phones yourself. It also allows you to focus on your most important work instead of spending the day or night answering calls.
To choose the best answering service for your small business, it’s important to consider your needs and how your business operates. For example, some companies offer automated answering services while others provide a combination of both automated and live receptionists. You’ll also want to make sure that the company you choose can handle your volume and any special requirements, such as scheduling appointments or handling client orders.
We recommend VoiceNation as the top answering service for small business because it offers 24/7 support, customizable call scripting, and a seven-day free trial. Its affordable plans start at $65 a month and are automatically activated so you can get started right away. answering service for small business